How to Clean Wallpaper and Remove Marks

How to Clean Wallpaper and Remove Marks

Regular dusting, the slightly damp white cloth, what to do the moment something marks it, and the cleaning products that will take the print off

Dust wallpaper regularly and it will rarely need anything more. For a mark, act quickly: blot gently with a clean, slightly damp white cloth, working from the outside of the mark inwards. Never rub, never scrub, and never use a wet sponge, an abrasive cream or a solvent cleaner.

This is paper and it is ink, and it should be treated as such. Everything below follows from that.

Routine care

  1. Dust every few weeks with a soft dry cloth, a clean duster or the soft brush attachment of a vacuum on low suction.
  2. Work top to bottom, so what you dislodge falls onto paper you have not done yet rather than onto paper you have.
  3. Pay attention to the top edge, the area above a radiator and anywhere near a door handle.

Regular dusting does more for how a papered wall looks over ten years than any amount of cleaning. Marks are mostly dust that has been left long enough to bond with the surface.

Dealing with a mark

  1. Act quickly. A fresh mark lifts. A mark left for a fortnight often will not.
  2. Test first somewhere inconspicuous, behind a door or low down behind furniture, and let it dry before you judge the result.
  3. Use a clean white cloth, slightly damp. White, because a coloured cloth can transfer dye onto damp paper. Slightly damp, because water is what you are being careful with.
  4. Blot, don't rub. Press and lift. Rubbing burnishes a matte surface and can take ink with it.
  5. Work from the outside in, so you do not spread the mark outwards.
  6. Blot dry with a second clean dry cloth and let it dry naturally.

What never to use

  • A wet sponge. It puts far more water onto the paper than you want and drives it into the surface.
  • Abrasive creams, scouring pads and melamine sponges. All of them remove the printed surface.
  • Solvents, white spirit, bleach or anti-bacterial sprays.
  • Coloured cloths.
  • Steam cleaners. They are for taking wallpaper off.

Traditional, 150gsm

The most delicate surface of the three. Super-matte and smooth, so it shows what you do to it. Dust regularly and blot marks gently.

Heavy-grade, 300gsm

Vinyl-coated, so it copes best with cleaning, which is why we recommend it for kitchens, bathrooms and hallways. The sand texture holds onto anything abrasive, so blot rather than wipe firmly.

Removable, 180gsm

Treat as the traditional paper. Keep water away from the seams and edges, where it can work behind the adhesive.

Rooms that need more thought

  • Kitchens: grease carries in the air and settles. Dust more often and keep paper away from the immediate hob and sink area.
  • Bathrooms: ventilate properly. An extractor or an open window during and after a shower does more for wallpaper than any cleaning.
  • Hallways: the wall at shoulder and bag height takes the most wear. Heavy-grade paper is worth it here.
  • Children's rooms: deal with marks the same day.

When cleaning is not the answer

Some marks are damage rather than dirt: a scuff that has taken the surface, ink, or a stain that has come through from behind the paper. Rather than working at it and making it worse, patch it. A repair cut from an offcut is invisible, and gentler on the wall than another ten minutes of rubbing.

A stain that keeps returning after cleaning is coming through the wall, whether damp, a leak or salts, and needs the cause dealt with first.

Can you wash wallpaper?

Not in the sense of washing a painted wall. Dust it regularly, and blot marks with a clean, slightly damp white cloth.

How do I remove a mark from wallpaper?

Act quickly, test somewhere hidden first, then blot gently from the outside of the mark inwards.

Is your wallpaper washable?

The heavy-grade paper is vinyl-coated and copes with gentle cleaning. All three should be blotted rather than scrubbed.

Can I use a magic eraser or a cleaning spray?

No. Melamine sponges are abrasive and sprays leave marks of their own.

How often should I dust wallpaper?

Every few weeks, as part of ordinary cleaning. It is the whole of the maintenance.

What if the mark won't come out?

Stop before you damage the surface, and patch the area with an offcut instead.

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Customer Reviews

Overall rating: 5 / 5 from 1169 reviews.

Customer photo review of Esther

Lovely quality wallpaper, easy to put up. Delivery was super quick

Esther

Customer photo review of Delilah

Beautiful pattern and high quality. Really brightened up my dinning room.

Delilah

Customer photo review of Brontë

I love how everything turned out and the price point was great. It was a bit challenging to piece together. Being from the USA, it was kind of a challenge to convert all the measurements to figure out how many rolls I needed and then where to cut the rolls to line up the images based on the design repetition. Luckily, I had plenty of wallpaper to work with on the roll.

Brontë

Customer video review of Odette

Absolutely beautiful design and texture. Got the heavy duty wallpaper and put it up without any previous wallpaper experience and it went up very easily and beautifully. Definitely recommend.

Odette

Customer photo review of Victoria

Papier peint facile à poser, très beau rendu.

Victoria

Customer photo review of Finley

Amazing and we are delighted with the results. The room is all set now for the arrival of our first baby.

Finley

Customer photo review of Felix

Extremely helpful and supportive when I needed advice on measurements, with fast delivery too. The quality of the wallpaper is excellent, and I’m really pleased with the overall service. Highly recommended!

Felix

Customer photo review of Rochelle

Ignore the decorators tools!

Rochelle

Customer photo review of Louisa

The print was beautiful and really elevated a small space. Heavy duty wallpaper was very easy to work with, especially for a first timer.

Louisa

Customer photo review of Albert

Was meant for the hallway, but decided last minute to put it in the lounge.

Albert

Customer photo review of Dorothea

Amazing wallpaper, strong and moveable, really great service when I needed more. I can see why its so expensive, but I'm a fan bigtime now

Dorothea

Customer photo review of Martha

Excellent from start to finish.

Martha

Customer photo review of Adele

Gorgeous wallpaper, but the measuring option on the website left us short by 1 roll. Had to order another one but when it came the colour match was perfect. Thankfully I wasn’t paying for a decorator, otherwise would have been disappointed in having to pay for them to return. Otherwise great quality wallpaper and design compared to other similar products available.

Adele

Customer photo review of Beatrice

Absolutely love this wall paper! And customer service was AMAZING!!

Beatrice

Customer photo review of Fleur

First purchase from claret and key and truly impressed. Beautiful quality wallpaper. Pretty yet not too fussy. Easy to hang, cut and match. Would work in any room Good tracking and delivery service too. Definitely recommend and would reuse for future projects.

Fleur

Customer photo review of Theodore

Everything went really good. Apart from the quality of the wallpaper which is fantastic, the staff were exemplary in their communications, friendliness and professionalism. They really did go the extra mile to help me. A great experience all round. Thank you. Patrick

Theodore

Customer photo review of Louisa

Thank you for the wonderful customer service!

Louisa

Customer photo review of Eleanor

Beautiful print. Quality paper. Easy to work with. I’m absolutely in love with it!

Eleanor

Customer photo review of Secret Arden

The paper is of great quality and just makes the bathroom perfect.

Secret Arden

Customer photo review of Belle

Gorgeous paper! Love that the colour can be customised.

Belle

Customer photo review of Stella

Lovely pattern and paper quality. However, I wish that I had paid more attention to the roll width measurement. For some strange reason your paper is narrower than a standard roll. This caused me a great deal of problems when papering my lobby, a small area but that made it more difficult because I was left with a narrow space to fill on 3 walls with a very long drop. Although I love the paper I probably wouldn't use it again just for this reason. Why you would produce paper not of a standard width is for you to know and me to wonder but it has made my small project very difficult.

Stella

Customer photo review of Lady Fern

Excellence in all categories except my measurements

Lady Fern

Customer photo review of Elizabeth

Fab quality wallpaper, perfect for our daughters nursery.

Elizabeth

Customer photo review of Ackley

Used this paper to make a dark study cosier. Absolutely loved the colour - the background is a perfect match to our existing panelling painted in Farrow and Ball Old White. First time using paste the wall and it was a revelation so easy and much less mess. Quality of the paper is great but noted the rolls are slightly narrower than most wallpapers. Loved the pattern match which meant little waste what we had left we used to recover some old box files which was easy. I thoroughly recommend.

Ackley

Customer photo review of Celine

Great paper very easy to hang .

Celine

Customer photo review of Kathani

Great quality wallpaper, delivered in good timing

Kathani

Customer photo review of Jane

Beautiful paper. Wonderful customer service. Thank you.

Jane

Customer photo review of Mason

Beautiful paper we definitely buy from this company again

Mason

Customer photo review of Lottie

Great quality wallpaper! The print is beautiful, the wallpaper is thick, and fairly easy to install. Our small area took about an hour and a half because we had a lot of of awkward cuts. Will definitely be using this brand again!

Lottie

Customer photo review of Romeo

The paper was just hung and we are thrilled. The quality of the paper, ease of working with it, (per the paper hangers), your customer service, all were exceptional. We will be ordering again. Thank you!!

Romeo

Customer photo review of Annie

The wallpaper looks so beautiful in the space! I am absolutely thrilled with the outcome 😁

Annie

Customer photo review of Grace

Wall paper was very nice quality

Grace

Customer photo review of Floss

I bought the heavy grade vinyl wall paper from this design. It is a heavy material and better to work with, I love how it came out.

Floss

Customer photo review of Cecilia

We were looking for something subtle and floral and this was perfect! Definitely high quality and easy to line up.

Cecilia

Customer photo review of Fleur

Excellent, pose au top et papier magnifique 😍

Fleur

Customer photo review of Odette

Love this pattern! It’s in our utility, looking stunning! Good to have options to change it.

Odette

Customer photo review of Brontë

Lovely quality paper very nice too hang

Brontë

Customer photo review of Brontë

Fabulous wallpaper and excellent customer service. This Bronte wallpaper has given my kitchen a new lease of life. Will definitely buy from here again.

Brontë

Customer photo review of Lady Fern

Quality paper - looks beautiful

Lady Fern

Customer photo review of Talulah

Fantastic quality paper, peel and stick was so easy. I couldn’t be happier with it.

Talulah